Customer Service
We ship quickly, so you can get your order without delay.
All of the CDs from the Wellness Audio Institute are professionally manufactured and mailed in form-fitted CD mailers right to your door. We do our best to make sure that your albums arrive in the same condition as when they leave our facilities. If a CD is damaged during the shipping process, just let us know and we'll replace that CD at no additional cost to you.
Once we've received your payment, we will ship your order within 1-2 business days. Many orders are shipped on the payment date, if you place your order before 5:00 PM EST. All orders are shipped via USPS first class mail. We only charge you our shipping costs, and we're not out to make money on handling fees. In fact, we don't charge any handling fees, and our shipping charges reflect the exact amount it takes to get you your package.
To get your exact shipping charges, make sure you've got all of the items you want in your cart. Simply select your location and click the "update cart" button. This will display your exact shipping charges, as well as any applicable taxes.
Estimated Delivery Time (from date of shipment):
| USA | 3 - 5 business days after your order is shipped |
| Canada | 7 - 10 business days after your order is shipped |
| All other countries | 10 - 14 business days after your order is shipped |
